The aftersales reality
Three service site challenges. One programme.
The challenge
Technicians are scarce
Open vacancies stay open, work gets pushed back and your current team absorbs the pressure.
The AMPS answer
A dedicated AMPS team takes on agreed work in agreed bays, from day one.
The challenge
Everything must be proven
Manufacturers, insurers and customers expect work to be documented, and know-how rarely is.
The AMPS answer
Work documented on tablet: photos, video, digital checks and times.
The challenge
Every site works differently
Methods and repair times vary between dealers and sites, and catalogue times rarely show what really happens in the bay.
The AMPS answer
Measured repair times per step, comparable across sites and against OEM times.
Six things that make the AMPS way of working different.
Every AMPS programme is built to be practical, measurable and safe, from the first job to the last milestone.
01Real work doneThe agreed work in the agreed bays, to manufacturer method.
02AMPS-led teamAn AMPS team lead plans and runs the AMPS team every day.
03Digital job recordsPhotos, video and digital checks on tablet, from day one.
04MilestonesAgreed before the start, reported monthly, reviewed quarterly.
05Privacy built inOpt-in, anonymised, never used to assess individual staff.
06A roadmapFrom tablet to automation, with partners, milestone by milestone.
Service site benefits over time
What each service site gains along the way.
What is documented in your bays makes your service operation easier to run, easier to train for and better prepared for automation.
Short term
Data captured, work done.
From the first day, the agreed work in the agreed bays is done and documented.
Mid term
Your repairs become your training.
The anonymised captures from your own location become the AMPS Repair Library, plus insight into how work really flows in your bays.
Long term
Automation at your own sites.
When automation and robot-assisted repair arrive, they are expected to start with routine tasks. Your documented workflows give you a head start.
Optional service · priced separately
AMPS Repair Library.
Location-specific, step-by-step training material built from real repairs in your own service operation: on the vehicles you service, with your tools and your bay layout. It is kept up to date as new repairs are captured, so less-experienced staff can carry out defined jobs with guidance and new staff get up to speed faster.
The Repair Library is an optional service on top of a programme. It is priced separately and not part of the programme price. Only anonymised captures are used.
AMPS Repair Library
Off-the-shelf videos
Source
Real repairs in your bays
Generic, staged examples
Vehicles
The ones you service
Whatever was filmed
Tools & layout
Your own tools and bays
Someone else’s service site
Up to date
Grows with every capture
Fixed once produced